Terms of Service

1. Acceptance of Terms

By using AgentFoundry you agree to these Terms of Service and to our Privacy Policy. If you do not agree, please do not use the service. If you use it on behalf of a business, you confirm you may bind that business.

AgentFoundry is offered as a demonstration and early-access product, “as is” and “as available”, with no promise that it will be uninterrupted or error-free.

2. Acceptable Use

You agree not to:

• use the service for anything illegal, or to submit abusive, harassing, discriminatory or harmful content;
• try to gain unauthorised access to our systems or other people's data, or probe or overload the service (rate limits apply to protect it for everyone);
• try to make the assistant ignore its instructions, or use it to produce malware, spam or deceptive content;
• enter other people's personal information, passwords, payment card numbers or health information into a chat.

We may suspend access, or remove a bot, that breaks these rules or puts others at risk.

3. AI-Generated Responses

Chatbots on AgentFoundry use AI to write replies from a business's knowledge base. AI replies can be incomplete or wrong, and are not professional (legal, medical, financial or safety) advice. Do not rely on them for anything important without checking with the business or a qualified person, and do not use a chatbot in an emergency. You can ask for a human at any time.

4. Complaint Tracking

Complaints you file are stored in our database and reviewed by the support team; you can follow their status from the browser you filed them in. This is a demo, so response times are not guaranteed. Complaint details are deleted as described in the Privacy Policy.

5. Products and Orders

The products, plans, and pricing shown in this demo belong to a fictional business persona and are not real offers for sale. The order-tracking and returns flows are illustrative, not transactional.

6. Chatbots You Publish

If you build and publish a chatbot with Studio, you are responsible for:

• the content you give it (FAQs, products, policies) being accurate and lawful, and for checking what it says to your customers;
• keeping the “AI assistant” disclosure in place — telling people they are talking to an AI is a legal requirement in many places (for example the EU AI Act, Article 50) and is always shown by our widget; if you build your own front end for a bot you must show it yourself;
• having a lawful basis and your own privacy notice for the chat data your visitors give, and answering their requests — AgentFoundry processes that data on your behalf as described in the Privacy Policy;
• not using a bot for regulated advice or high-risk decisions (medical, legal, financial, employment, credit, insurance, or anything about a person's rights), or for children;
• keeping your private insights link and any admin token secret.

Our Data Processing Addendum applies automatically when you publish a bot and we process your visitors' data for you; if you need a signed copy, email expensemanagementvj@gmail.com.

7. Intellectual Property

The platform's design and code belong to AgentFoundry, and you may not copy or redistribute them without permission. You keep ownership of the content you give your bot, and you give us the right to store and process it to run your bot. Third-party names and models mentioned belong to their owners.

8. Disclaimers and Limitation of Liability

To the fullest extent the law allows, AgentFoundry gives no warranties of any kind (including accuracy of AI replies, fitness for a purpose, and uninterrupted service) and is not liable for indirect, incidental or consequential damages, or for loss of profits or data, arising from your use of the service. Our total liability for any claim is limited to the amount you paid us in the 12 months before it — for a free demo, zero.

Nothing here limits liability that cannot be limited by law (for example for death or personal injury caused by negligence, or for fraud), or any mandatory consumer rights you have where you live.

9. Changes and Ending Use

We may change the service or these terms; if a change matters we will say so on this page and update the date. Continuing to use the service after that means you accept the change. You can stop using it at any time, and we may suspend or end access for breach of these terms. Sections that by their nature should survive (such as 7 and 8) do.

10. Governing Law and Contact

AgentFoundry is operated by AgentFoundry. These terms are governed by the laws of India, and the courts of India have jurisdiction over disputes, without affecting mandatory consumer protections of the country where you live. Questions: expensemanagementvj@gmail.com.